Administration

Manage your booking (1. Cancel a booking or 2. Recall an offer)

1. Manage your booking

Click here to cancel your booking.

How to cancel your booking:

Recall your reservation by entering the booking refernce number (the one on the top of your e-ticket) and your e-mail (the same one as the one during your booking).

Click on FIND

Here you can see the reservation you have made along with options to Print your e-tickets online, to Print the details of a Bank Deposit, to send the Bank Transfer Confirmation and to Cancel your reservation.

Your reservation details will appear with 5 options.

SHOW MY RESERVATION
PRINT ELECTRONIC TICKETS
BANK TRANSFER DETAILS
BANK TRANSFER CONFIRMATION
CANCEL RESERVATION
RESERVATION HISTORY

IN CASE OF CANCELLATION

Please fill the cancellation form and click CANCEL RESERVATION. The cancellation confirmation will appear. In addition you receive an e-mail with cancellation confirmation. Shortly afterwards you will receive additional e-mail regarding the refunded amount in accordance with the terms of the shipping company and GOFERRY.

NOTICE: Oral cancellations are not accepted.

2. Recall an offer

Click here to recall an offer.

Recall our offer by entering your e-mail (the same one as the one you have used by sending us your request).

Click on FIND

Notice: The offer will not occur if the time limit is expired.

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