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Passenger Services on European Sea Lines

RECEPTION DESΚ

The Reception Desk personnel is available for your information and service, always ready to answer any question you may have. At the reception Desk you can be informed about the loyalty program of European Sealines concerning both passengers who travel with us frequently and professional drivers.



SPECIAL NEEDS PERSONS

Special common areas and specially equipped escalators for passengers with special needs to make their trip pleasant and comfortable.

STORAGE FACILITIES

We offer storage facilities in our refrigerator or deep freezer for special items. Money or valuables may be handed in at the Pursers Office for safekeeping at owner's risk.


PET ACCOMMODATION

Special kennels are provided for the maximum comfort of your beloved pet. For health reasons, pets are not allowed in cabins (other than the special assigned ones), bars, restaurants and in all indoor areas of the ship. When walking on the open deck, they are required to wear muzzle and be on a leash, accompanied by a guardian. Owners are required to have with them their pets valid passports and health documents while travelling and to be responsible for their care, safety and hygiene observing all laws and regulations related to the above. There is a special area available for your pet's daily hygiene.


LOST AND FOUND SERVICE

Please, report the loss of any personal item to the Reception Desk on-board during the voyage or to the Head Office after disembarkation. Moreover, you are kindly requested to turn in at the Reception Desk any items you may find.


CURRENCY

The accepted currency on board is EURO. A Currency Exchange bureau is located at the Reception area for your convenience. Our shops accept all major credit cards.


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