Our customer service representatives are available Monday to Saturday from 8:00 a.m. to 5:30 p.m. EET/EEST (excluding public holidays).
Contact us by phone. Local fees apply. We speak your language!
UK: +30 211 800 8990
DE: +49 (0) 221 599 889 95
GR: +30 211 800 8990
IT: +39 029 475 2147
FR: +33 (0) 182 884 920
ES: +30 211 800 8990
Contact us by email. Avoid further reminders. We answer all inquiries!
Please note that due to increased booking demand during peak periods, there may be delays in processing your request. We still try to process incoming emails outside of our office hours!
Suppose you have already checked in at the port office and collected your physical boarding pass, but the trip is canceled by you or for any other reason (e.g., strike, protest, force majeure). In that case, you must mail the original boarding pass to our customer service representative (at your own expense) to receive an appropriate refund (Takt Tours Ltd., 21, Leof. Marathonos, 19005 Nea Makri, Greece).
See also our imprint.