Data security standards: All sensitive information provided during booking is processed using modern encryption protocols and updated security standards
Third-party sharing: Your details are only shared with relevant ferry operators and port authorities to facilitate ticket issuance, boarding compliance, and maritime safety requirements
Right to erasure: If you wish to have your personal details updated or removed from our system, simply submit a request through our contact page

What are my check-in options?

Depending on your ferry operator and route, you can check in either online (web check-in) or in person at the local port office prior to departure.

Available check-in methods:

Web check-in: Complete online check-in through your booking confirmation or via My booking to receive your digital boarding passes. Online check-in opens immediately after booking or 48 το 24 hours before departure depending on the carrier. Digital e-tickets allow you to proceed straight to vessel boarding without visiting the port office
Port office check-in (in person): Collect your physical paper boarding passes at the carrier's designated port ticket office 1 to 3 hours before departure. Port office check-in typically closes 45 minutes before departure for international routes and 30 minutes before departure for domestic routes

Check-in arrival guidelines:

Domestic routes: Arrive at the port check-in point at least 1 hour before departure
International routes: Arrive at least 2 hours prior to departure to allow sufficient time for document checks, security clearances and baggage procedures

Important: Failing to check in before the operator's cutoff times may result in ticket cancellation and denied boarding without refund eligibility.

What are the rules & required documents for minors traveling on international routes?

International maritime regulations and border control authorities enforce specific documentation requirements for traveling minors depending on their age and accompanying guardians.

Documentation & age rules for minors:

Passengers under 14 years old: Must be accompanied by a parent or official legal guardian at all times during the voyage
Passengers aged 14 to 18: May travel independently, provided they present a signed parental consent form that explicitly releases the ferry operator from liability
Accompanied by a non-parent: If a minor travels with an adult who is not their legal parent (e.g., a relative or tour group leader), an official liability release statement signed by the parents is required
Solo parent international travel: When a minor travels internationally with only one parent, written consent from the absent parent or legal guardian is mandatory to clear border security

What should I do if the details on my booking are incorrect?

If you notice an error in your reservation - such as a misspelled passenger name, wrong date of birth or incorrect vehicle registration - you can request corrections directly through My booking or submit an amendment request using your booking reference number and email.

How to correct booking errors:

Minor typos & minor updates: Minor spelling corrections or updating placeholder vehicle license plates (e.g., changing RENT123 to your rental car plate) can usually be updated free of charge under My booking or by contacting customer support
Major itinerary changes: Modifying travel dates, routes or adding additional passengers or vehicles is subject to operator availability and fare conditions
Amendment fees: Depending on the price tariff and ticket category, an amendment fee or fare difference may apply. You will review any applicable costs before finalizing the change

Which accommodation options are offered on the ferry?

Ferry operators offer a wide range of seating and cabin options tailored to different budgets, travel durations and comfort preferences.

Available accommodation options on goferry:

Economy deck seats: Unreserved seating in public lounges (armchairs, sofas) and open-air decks (benches, chairs). On high-speed vessels, deck seats consist of reserved, numbered indoor seats. Luggage can be stored in shared racks across the ship
Air-type seats (ATS): Numbered, reclining airplane-style seats located in dedicated, quiet indoor lounges. They offer extra legroom and nearby luggage storage racks
Business class seats (VIP): Premium, extra-spacious seating in an exclusive, quieter lounge. Passengers enjoy access to dedicated cafeterias, bars and secure luggage storage
Standard cabins: Private air-conditioned cabins accommodating 1 to 6 passengers, featuring beds, fresh linens, towels and private WCs with showers. Choose between inside cabins (quiet, ideal for seasickness) or outside cabins (with sea-view portholes)
Shared cabins: Budget-friendly option allowing same-sex passengers to book a single berth in a shared cabin while enjoying full cabin facilities
Pet cabins: Fitted with easily cleanable, non-carpeted flooring for traveling comfortably with pets
Pure cabins: Equipped with air ionizers to reduce allergens for passengers with allergies or respiratory sensitivities
Lux cabins: Luxury suites located at the front of the vessel offering superior space and broad sea views

Why should I book my ferry tickets in advance?

Booking your ferry tickets early is essential for a smooth, stress-free vacation. Just like securing your flights and hotels, locking in your ferry travel in advance ensures your trip runs seamlessly from start to finish.

Top reasons to book early:

Secure your hotel connection: Popular destinations across Greece and the Mediterranean fill up fast during peak travel periods (July, August, Easter, Christmas, and long weekends). Avoid booking non-refundable hotel accommodation only to find out the ferries are fully booked
Save valuable vacation time: Skip long queues at port ticket offices. Booking early gives you instant confirmation and peace of mind before you even leave home
Access better accommodation & departure options: Early bookings give you access to a wider selection of vessels, preferred departure times, and your choice of onboard accommodation (cabins, numbered seats, or vehicle spaces)
Coordinate perfect transfers: Plan seamless connections between flight arrivals and ferry departures, saving both time and unnecessary layover costs
Lock in the best rates & early bird discounts: Ferry operators often release early bird discounts and special fares 3 to 6 months in advance. Booking last-minute usually means paying premium rates - or missing out entirely
Enjoy peace of mind: Having your digital tickets confirmed on your smartphone means your travel plans are secured, allowing you to relax and look forward to your trip

Ready to plan your trip? Learn more about the benefits of booking online with goferry.

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