General questions
Find quick answers to general inquiries about goferry. Learn about data privacy policies, customer support, website navigation, and general travel policies for your ferry journey.
Yes. Your personal information is protected under strict European data privacy regulations (GDPR) and handled according to our privacy policy.
How we protect your data:
Data security standards: All sensitive information provided during booking is processed using modern encryption protocols and updated security standards
Third-party sharing: Your details are only shared with relevant ferry operators and port authorities to facilitate ticket issuance, boarding compliance, and maritime safety requirements
Right to erasure: If you wish to have your personal details updated or removed from our system, simply submit a request through our contact page
Goferry is an innovative, worldwide ferry booking platform that allows you to search, compare schedules, and book ferry tickets across major global operators in one seamless experience.
Much like an airline booking engine, our mobile-optimized platform manages the entire process - from route and accommodation selection to web check-in - without redirecting you to external websites.
Key benefits of booking with goferry:
Multi-operator search & comparison: Easily compare schedules, vessels, and prices across major ferry operators to find the best connection for your trip
Guaranteed price transparency: Enjoy clear, itemized pricing from start to finish with zero hidden fees or unexpected charges at checkout
Flexible fare options: Choose between standard Economy rates or enhanced Flex and Super Flex options (including integrated Booking Protection) for effortless modifications and cancellations
Instant confirmation & e-tickets: Receive instant booking verification with electronic tickets you can save, download, or print on any device
My booking hub: Easily manage your itineraries, access local port maps, view ferry operator reference numbers, and complete web check-in to generate your boarding passes
Added travel services: Complete your travel plans by adding private port transfers, taxi reservations, car rentals, or guided tours & activities directly to your booking
As your booking agent, goferry manages your entire reservation and checkout experience. We process your payment, issue your confirmed digital tickets, and handle all customer support requests, modifications, and cancellations through our dedicated help desk.
Once your ticket is issued, the ferry operator is responsible for providing the actual transport service, vessel operations, and adherence to sailing schedules in accordance with their conditions of carriage.
If you need to make changes, have questions about your itinerary, or require assistance before your trip, goferry is your primary point of contact.