Booking terms

Clear, simple, and transparent rules for your next sea adventure.

Welcome to goferry! We believe that booking a ferry should be just as relaxing as the journey itself. To keep things simple, we have consolidated our guidelines into a single, unified set of booking terms. When you book with us, you are covered directly by goferry's customer-first policies.


Our unified booking terms

Instead of managing multiple third-party rules (including ferry operators, travel agencies, etc.), your reservation is safeguarded and managed directly under our streamlined booking platform conditions. This covers your ticket issuance, modifications, cancellations, refunds, and how we coordinate with the physical ferry operators.

What this means for you: You get a consistent, reliable experience every time you book, no matter which ferry line or route you choose.

Read the complete goferry booking terms


Website terms of use

Our terms of use outline the guidelines for using our search engine, comparing routes, and navigating our platform safely.

  • Accurate pricing: We fetch real-time schedules and fares to ensure you get the best available deal

  • Fair use: Our platform is designed for personal, secure travel planning

Read the goferry terms of use


Privacy & data security

We attach the utmost importance to protecting your personal data and ensuring your transaction is secure.

  • Data protection: We only collect the information necessary to issue your maritime tickets and comply with port authority safety regulations

  • Secure payments: Every transaction is fully encrypted and monitored for your safety

Review our full privacy policy


Quick links for peace of mind

Need to make a change? You don't have to navigate this alone.

  • Flexible fares: Look out for 100% refundable price options during checkout

  • Manage my booking: Easily request amendments or cancellations directly through your profile

Go to Help center | Open "My booking"

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Book ferries with the experts
Receive multilingual support
from human agents
Access 500+ destinations
in over 30 countries
Get 100% refundable prices
among many flexible fares
Join the 3M+ travelers who trust goferry for their ferry journeys. Simple, clear & worry-free.
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