Bookings, payments & offers

Our booking system has implemented the majority of discounts offered by carriers. Additionally, most discounts and special offers are combinable and will be automatically applied during the booking process. To ensure that you receive the correct discount, please enter accurate personal information when making your booking.

For more information on the discounts and offers available through go-ferry.com, please visit our dedicated discounts & offers page.

Most ferry carriers support web check-in (like airlines). A few remaining though, mostly smaller local carriers, still support the traditional check-in method at the port office. Either way, you will receive all necessary check-in information with your booking confirmation.

go-ferry.com will send you your booking confirmation via email immediately after successfully completing your reservation. This email will contain all the necessary information you need for your trip, including reference numbers and a link to the booking management page for either web check-in or port office check-in.

It is worth mentioning that passengers have to complete their check-in (either through the web or at the port) to receive their actual ferry tickets, the boarding tickets. Without boarding tickets, embarkation is not feasible. The booking confirmation only is not enough for boarding.

Note that go-ferry.com does not send tickets by post to eliminate any chances of them getting lost or delayed.

After successfully completing your booking, an email confirmation is sent to your provided email address. This confirmation includes all the necessary information, such as your booking reference numbers and a link to the "My Booking" page.

Yes, it is highly recommended that you confirm the departure/ arrival time of your booked trip a few days before, as schedules can sometimes change unexpectedly. This includes not only time of departure/ arrival, but also vessel replacements.

You can confirm the departure/ arrival time by contacting the port office of the carrier you are traveling with. Details about port offices can be found in your booking confirmation. You can display your booking confirmation any time and from any device by accessing the "My Booking" section.

When making a booking through the go-ferry.com system, it is important to provide a valid mobile telephone number. This will allow ferry carriers to contact you in the event of any changes to the schedule or vessel.

Yes! If the ferry carrier offers reduced fares for families with children, you'll be able to see them during the booking process. Just make sure to include all passengers in a single booking.

Bookings with vehicles must include all necessary vehicle details, such as dimensions (length, height), license plate number, make and model.

If you are traveling with a rented vehicle, simply enter "Rented" in the respective fields of car information. However, by the time you know the rented vehicle’s details, you will have to inform us or the port office of the respective carrier you are traveling with. It is crucial that the information provided matches the vehicle you will be using on the day of departure. Any discrepancies may result in additional fees at the port office.

Goferry offers a wide range of secure payment options to make your booking process fast and convenient. As a PCI DSS-certified platform, we adhere to the highest international security standards to ensure your financial data remains fully protected.

Accepted payment methods:

• Digital wallets (e.g. Google Pay & Apple Pay): Enjoy instant, one-touch checkout on supported devices and browsers using Google Pay or Apple Pay for a fast and frictionless experience

• Credit, debit & prepaid cards: We accept Visa, VPay, Visa Electron, Mastercard, Maestro, American Express (AMEX), Diners Club, Discover, JCB, and local co-branded cards. Card payments are processed directly and securely on our site without external redirects

• PayPal: Pay instantly and securely using your PayPal account without leaving our checkout page. Please note: Any applicable third-party PayPal processing fees are borne by the customer.

• Direct Debit (e.g. Sofort): Complete your transaction directly and securely through your online banking credentials via direct transfer

• Pay later & flexible payments (e.g. Klarna): Split your payment into flexible installments or pay later depending on your region's eligible options at checkout

• Bank transfer (Pay & Confirm): Available for departures scheduled at least 10 days in advance. Select "Bank transfer" at checkout, copy the payment details, and complete the transfer within 48 hours. Important: You must include your reservation number and full name in the bank reference field. Once transferred, confirm your payment via "My booking" to receive your confirmation. Any bank transfer fees must be covered by the sender

Upon successful payment via any method, your payment receipt and booking confirmation will be sent immediately to your email.

Our customer support team strives to ensure timely and accurate responses to all incoming customer requests through email or phone. However, we understand that during high season periods (June to August), there may be some delays in our response time.

Check below the possible reasons for this matter:

• go-ferry.com’s main server may be out of service at the time of your booking. Please try again after a few minutes
• The system may be overloaded at the time of your booking. Please try again after a few minutes
• Please contact us if you still having trouble proceeding with the booking

Booking your ferry tickets early is essential for a smooth, stress-free vacation. Just like securing your flights and hotels, locking in your ferry travel in advance ensures your trip runs seamlessly from start to finish.

Top reasons to book early:

• Secure your hotel connection: Popular destinations across Greece and the Mediterranean fill up fast during peak travel periods (July, August, Easter, Christmas, and long weekends). Avoid booking non-refundable hotel accommodation only to find out the ferries are fully booked

• Save valuable vacation time: Skip long queues at port ticket offices. Booking early gives you instant confirmation and peace of mind before you even leave home

• Access better accommodation & departure options: Early bookings give you access to a wider selection of vessels, preferred departure times, and your choice of onboard accommodation (cabins, numbered seats, or vehicle spaces)

• Coordinate perfect transfers: Plan seamless connections between flight arrivals and ferry departures, saving both time and unnecessary layover costs

• Lock in the best rates & early bird discounts: Ferry operators often release early bird discounts and special fares 3 to 6 months in advance. Booking last-minute usually means paying premium rates - or missing out entirely

• Enjoy peace of mind: Having your digital tickets confirmed on your smartphone means your travel plans are secured, allowing you to relax and look forward to your trip

Ready to plan your trip? Learn more about the benefits of booking online with goferry.

An online booking system can help you do more than just visit a tour desk. Booking technology has evolved so much that many of the traditional travel agencies are partnering with online booking portals to make their customers' reservations!

What booking your ferry ticket online offers you:

• It is open 24 hours, 7 days a week and 365 days a year

• Much more options

• Unlimited information for free

• Possibility to compare prices

• Flexibility in your decisions

• Manage the reservation yourself

• Secure payments (credit card, PayPal, bank transfer, Sofort)

In addition, consider booking your ferry tickets in advance in order to avoid any last minute surprises. You can find more information about the advantages of booking in advance in "Should I book my ferry tickets in advance?"