Bookings, payments & offers
Manage your ferry reservations, flexible payment options, and special offers with confidence. Learn how online check-in works, secure early bird savings, and access your booking confirmation instantly on goferry.
Yes, goferry automatically integrates and applies all official ferry operator discounts and promotional offers directly into your search and booking process.
How discounts and offers work on goferry:
Passenger category discounts: Reduced fares for infants, children, seniors (60+), students, youths, families, military personnel, auto club members and permanent island residents, apply instantly when you select your passenger type/age, or input your personal information
Automated combination: Eligible special offers and standard carrier discounts combine automatically during the booking process to ensure you receive the lowest price available
Promotional deals: Early bird discounts, round-trip savings, auto club rates and vehicle package deals, calculate automatically based on your route and dates
For a complete list of active promotions and eligibility criteria, visit our dedicated Discounts & offers page.
Yes, senior discounts (typically available for passengers aged 60 and above) are offered by select ferry operators. You can view and apply these reduced fares directly when searching for tickets on goferry.
Key details about senior discounts:
Route availability: Senior fares are most commonly offered on international sailings (such as Italy - Greece routes) and select domestic crossings, subject to individual ferry operator policies
How to apply: Select the senior option (or 60+ age) in the passenger breakdown menu during your search on goferry to see available discounted fares
ID requirement: You must present a valid passport or official photo ID showing your date of birth during port check-in to confirm eligibility
Yes, families traveling with infants and children almost always qualify for reduced rates or free travel. Discounted fares are calculated automatically when you search on goferry, provided all family members are included in a single booking.
Standard family & child discounts:
Infants & toddlers (0 to 4 years): Typically travel free or at a nominal port tax rate (up to 100% discount)
Children (5 to 12 years): Receive up to a 50% discount on base passenger fares across almost all ferry operators and cabin categories
Family & friends offers: Many major operators offer an extra 20% family discount when 3 to 4 family members travel together in the same cabin or vehicle booking
Tip: Make sure to enter the exact birth dates of all children during search to trigger all applicable age-based discounts automatically.
Permanent residents of eligible islands can apply their official state subsidy code directly during checkout to secure discounted resident fares.
How to enter: On the passenger detail screen, check the island resident box and enter your 9-digit Unique Islander Number (MAN) or registration ID
Verification: The system validates your code instantly against official regional databases before calculating the discounted fare
Port check-in: You must present a valid government photo ID matching your resident registration when collecting boarding passes
Your booking confirmation is generated immediately after payment and sent to the email address provided during checkout. You can also view and download it directly on the confirmation screen right after booking.
What your booking confirmation includes:
Reservation details: Operator reference code, goferry reference number, passenger details, route, departure date and travel times
Direct management access: A link to My booking where you can view your itinerary, process online web check-in or manage modifications
Check-in instructions: Clear details on whether your route supports online e-ticket issuance or requires physical ticket collection at the port office
Tip: If you do not see the confirmation email within a few minutes of booking, check your spam or promotions folder.
Immediately after completing your reservation, goferry sends a confirmation email containing your booking reference numbers and step-by-step instructions to claim your boarding passes. Depending on the ferry operator, you will receive your final tickets/boarding passes via web check-in or at the port ticket office prior to departure.
How check-in works:
Web check-in (e-tickets): Most ferry companies support online check-in (typically available 24 to 48 hours before departure) via the management link in your confirmation email. Once check-in is complete, digital e-tickets/boarding passes are sent directly to your phone or email
Port ticket office pickup: Select local or smaller ferry operators require physical ticket collection. You can present your booking confirmation email and photo ID at the carrier's port kiosk on your travel day to pick up printed boarding passes
Important boarding guidelines:
Boarding pass requirement: Your goferry booking confirmation alone is not a valid boarding ticket. You must complete web or port check-in to receive official boarding passes for embarkation
No postal delivery: Tickets are never mailed physically to prevent loss or delivery delays
Yes, reconfirming your departure and arrival times 24 to 48 hours before travel is strongly recommended. Maritime schedules, vessel assignments and departure gates, can shift due to weather conditions, port congestion or operational updates.
How to verify your schedule and stay updated:
Check online via My booking: Access your itinerary anytime in My booking to view live schedule updates and carrier notifications
Contact the port authority or carrier kiosk: You can reach out directly to the operator's local port office listed on your booking confirmation for real-time status reports
Keep your contact info current: Always supply a valid mobile phone number and active email address during booking so operators can send urgent SMS or email notifications regarding timetable changes
If you haven't received your vehicle or license plate details yet (such as when using a rental car), you can still complete your booking on goferry by entering temporary placeholder text in the plate field.
How to book without a license plate:
Enter a placeholder: Type RENT123, RENTED, or TBA (To Be Advised) in the license plate field during checkout
Select vehicle category: Ensure you select the correct vehicle type and estimate its total dimensions (length and height) accurately, as fare pricing depends on vehicle size
Update plate details before travel: Once you pick up your rental car, update your registration number under My booking or notify the ferry operator's port office prior to embarkation
Important: The vehicle dimensions and license plate registered on your final boarding pass must match your vehicle at the port. Inaccurate vehicle sizes or unconfirmed details may result in price adjustments or delays during boarding.
Goferry offers a wide range of secure payment options to make your booking process fast and convenient. As a PCI DSS-certified platform, we adhere to the highest international security standards to ensure your financial data remains fully protected.
Accepted payment methods:
Digital wallets (e.g. Google Pay & Apple Pay): Enjoy instant, one-touch checkout on supported devices and browsers using Google Pay or Apple Pay for a fast and frictionless experience
Credit, debit & prepaid cards: We accept Visa, VPay, Visa Electron, Mastercard, Maestro, American Express (AMEX), Diners Club, Discover, JCB and local co-branded cards. Card payments are processed directly and securely on our site without external redirects
PayPal: Pay instantly and securely using your PayPal account without leaving our checkout page. Please note: Any applicable third-party PayPal processing fees are borne by the customer.
Direct Debit (e.g. Sofort): Complete your transaction directly and securely through your online banking credentials via direct transfer
Pay later & flexible payments (e.g. Klarna): Split your payment into flexible installments or pay later depending on your region's eligible options at checkout
Bank transfer (Pay & Confirm): Available for departures scheduled at least 10 days in advance. Select "Bank transfer" at checkout, copy the payment details, and complete the transfer within 48 hours. Important: You must include your reservation number and full name in the bank reference field. Once transferred, confirm your payment via My booking to receive your confirmation. Any bank transfer fees must be covered by the sender
Upon successful payment via any method, your payment receipt and booking confirmation will be sent immediately to your email.
The goferry customer support team works to respond to every inquiry as quickly as possible. During peak travel season (typically June through August), high inquiry volumes can lead to temporary response delays.
How to get faster assistance:
Use self-service tools: Manage bookings, re-send confirmation emails, and initiate check-in directly through My booking without waiting for an agent
Include booking details: When contacting support via email or message, always include your goferry booking reference number, passenger name, and departure date to help us prioritize and resolve your inquiry faster
Prioritize urgent trips: Requests for travel taking place within the next 24 to 48 hours are automatically prioritized by our support system
Booking your ferry tickets early is essential for a smooth, stress-free vacation. Just like securing your flights and hotels, locking in your ferry travel in advance ensures your trip runs seamlessly from start to finish.
Top reasons to book early:
Secure your hotel connection: Popular destinations across Greece and the Mediterranean fill up fast during peak travel periods (July, August, Easter, Christmas, and long weekends). Avoid booking non-refundable hotel accommodation only to find out the ferries are fully booked
Save valuable vacation time: Skip long queues at port ticket offices. Booking early gives you instant confirmation and peace of mind before you even leave home
Access better accommodation & departure options: Early bookings give you access to a wider selection of vessels, preferred departure times, and your choice of onboard accommodation (cabins, numbered seats, or vehicle spaces)
Coordinate perfect transfers: Plan seamless connections between flight arrivals and ferry departures, saving both time and unnecessary layover costs
Lock in the best rates & early bird discounts: Ferry operators often release early bird discounts and special fares 3 to 6 months in advance. Booking last-minute usually means paying premium rates - or missing out entirely
Enjoy peace of mind: Having your digital tickets confirmed on your smartphone means your travel plans are secured, allowing you to relax and look forward to your trip
Ready to plan your trip? Learn more about the benefits of booking online with goferry.
Booking your ferry tickets online with goferry gives you 24/7 access to real-time schedules, price comparisons across multiple operators, and immediate booking confirmation without waiting in long port queues.
Key advantages of booking online with goferry:
24/7 convenience: Search, plan, and secure your travel reservations anytime, anywhere from any device
Instant price and schedule comparison: Compare sailings, route options, vessel types, and fares across all major ferry operators side-by-side
Full booking control: Manage your itinerary, retrieve e-tickets, and complete online web check-in directly through My booking
Flexible & secure payment options: Pay safely using trusted digital payment methods, including credit cards, PayPal, bank transfers, Google Pay, Apple Pay, Klarna, or alternative local payment methods
Guaranteed availability: Secure vehicle garage space, private cabins, or reserved seating in advance to avoid sold-out sailings during peak travel periods
A declined booking usually happens due to a payment authorization issue, sudden availability changes with the ferry operator, or brief system maintenance.
Common reasons for a declined reservation:
Payment authorization failure: Your bank or card issuer may have flagged the international transaction. Verify that card details, 3D Secure verification, and sufficient funds are available
Operator inventory updates: The last available seats, cabins, or garage spaces on your selected sailing were booked simultaneously by another traveler, updating live availability mid-checkout
Temporary server overload: High web traffic during peak times or brief carrier system maintenance can disrupt booking processing
What to do next:
Wait a few minutes and recheck live availability on goferry before trying your reservation again. If payment continues to fail, contact your issuing bank to clear the transaction or try an alternative payment method.